Here’s how to change your data settings. (And earn yourself a tech badge).
Tap on the settings App.
Choose 'Mobile Data'.
Choose 'Mobile Data Network'.
In all APN sections, type:
ws.melon.mvno
You can also search "APN" in Settings to find it'.
Open your phone settings
Select 'Network & Internet' or 'Mobile network'.
Select 'Advanced' > 'Access Point Names'.
Add a new APN (by selecting the three dot menu or plus sign) or select an existing APN to make changes.
Now, give the APN a name ("Melon" seems fitting) and under APN insert: ws.melon.mvno
No-one likes the hassle of phoning up a network provider to get out of a contract. What a schlep. Luckily, we have a few melons who are ready to do it for you. All you need to do is give us permission. We’ll do the rest.
If your contract has come to an end, we can switch you to pre-paid. If you still have a few months left, we’ll keep your number and contact you closer to the time.
Step 1
Fill in the form below. We’ll get a couple of important details and then get your permission.
Step 2
Our Melons will contact your network provider on your behalf. We’ll ask you to be moved onto pre-paid.
Step 3
Once you’re on pre-paid, we’ll let you know and help you port your number on our App.
Melon Business is South Africa’s freshest mobile network designed for small to large teams. It offers flexible, contract-free mobile plans you can build, manage, and change anytime—right from your own dashboard.
You’ll be billed monthly based on the plans you build or choose. Billing starts when your SIMs are activated, not when you sign up - so you’re not paying for unused time. You can manage invoices, view payment history, and download statements all from the Melon Business portal.
Yes, you can. All our plans are month-to-month with no contracts, so you can tweak your Data, Voice, or Text allocations whenever your business needs change. Scale up, scale down, it’s totally up to you.
Our 30-day free trial is available once per business, with up to 5 lines, to give you a proper taste of how we roll. After that, you can switch to a paid plan or customise one that suits your team. Still unsure? Chat to our team, we’re flexible like that.
Our support team are here to help whenever you need it. If you have an account manager for your business, you can contact them directly. Otherwise, you can speak to us instantly over WhatsApp (060 015 0023) or call us (060 015 0023).
Our hours are 7am–9pm weekdays, 8am to 9pm Saturdays and 8am-8pm Sundays.
It’s simple. You sign up and activate up to 5 free SIMs with 10GB of Data, uncapped calls, and uncapped texts. There are no strings attached, no payments upfront. You can then test us out across your team for 30 days.
We had the same thing a few months ago. So, we all brought in the most revolting lunches we could – we’re talking fish here - and left it for the culprit to find. After that day, we never had the problem again. Use it, don’t use it. Good luck.
Nope. All Melon Business plans are completely contract-free. Stay because you love us, not because you're locked in.
We’ve got a few big ones - head over to Melon Business Deals to see all of our active deals.
You can get up to 5 free trials, with Uncapped Voice & Texts with 10GB Data to test our mobile service, use our portal and manage your lines, for 30 days. Once the trial is over, you’ll be placed on the paid 10GB monthly plan (unless you cancel the service before hand).
We use “Uncapped” to mean no daily or monthly limits, but we do apply a Fair Usage Policy (FUP). If you exceed FUP limits, we’ll notify you or offer upgrade options.
Yes. Porting is quick and easy through the Melon portal. You can keep all your numbers and even get a little bonus when you do.
Yes, Melon supports both eSIM and physical SIM options. Choose what works best for your team’s devices.
Yes. Melon’s all-in-one dashboard lets you build plans, activate SIMs, assign numbers, change settings, and monitor usage from one place.
Definitely. Melon Business makes it easy to add, pause, or reassign SIMs. Multi-SIM management is baked into the service.
No bots, no waiting. You get real human support via WhatsApp, call, or email—plus access to a dedicated account manager if you need one.
After your SIM/s arrive, log into your portal to RICA (once off) and activate each SIM online. You can also follow our short how-to videos if you need help.
Yes. Melon Mobile is backed by one of SAs best networks, offering business-class coverage across South Africa.
First, try restarting your phone and checking your APN settings. If that doesn’t fix it, reach out to our support team right away. We’ll check for network issues with our MTN partner and help resolve it.
Top-ups can take a few minutes to reflect—sometimes up to 10. If your plan still looks wrong or shows an incorrect bundle after a restart, message us. We’ll fix it, fast.
RICA errors usually happen due to incorrect details or missing documentation. If your application was declined, contact support. We’ll help determine what went wrong and assist with resubmission.
Porting usually takes place after 19H30 on the same day. If it’s taking longer, our support team can help sort it out for you.
Most of the latest smartphones offer eSIM, but there are a still a few that we just don’t gel with. You can check to see if your phone is compatible.
Melon Business is South Africa’s freshest mobile network designed for small to large teams. It offers flexible, contract-free mobile plans you can build, manage, and change anytime—right from your own dashboard.
You’ll be billed monthly based on the plans you build or choose. Billing starts when your SIMs are activated, not when you sign up - so you’re not paying for unused time. You can manage invoices, view payment history, and download statements all from the Melon Business portal.
Yes, you can. All our plans are month-to-month with no contracts, so you can tweak your Data, Voice, or Text allocations whenever your business needs change. Scale up, scale down, it’s totally up to you.
Our 30-day free trial is available once per business, with up to 5 lines, to give you a proper taste of how we roll. After that, you can switch to a paid plan or customise one that suits your team. Still unsure? Chat to our team, we’re flexible like that.
Our support team are here to help whenever you need it. If you have an account manager for your business, you can contact them directly. Otherwise, you can speak to us instantly over WhatsApp (060 015 0023) or call us (060 015 0023).
Our hours are 7am–9pm weekdays, 8am to 9pm Saturdays and 8am-8pm Sundays.
It’s simple. You sign up and activate up to 5 free SIMs with 10GB of Data, uncapped calls, and uncapped texts. There are no strings attached, no payments upfront. You can then test us out across your team for 30 days.
We had the same thing a few months ago. So, we all brought in the most revolting lunches we could – we’re talking fish here - and left it for the culprit to find. After that day, we never had the problem again. Use it, don’t use it. Good luck.
Nope. All Melon Business plans are completely contract-free. Stay because you love us, not because you're locked in.
We’ve got a few big ones - head over to Melon Business Deals to see all of our active deals.
You can get up to 5 free trials, with Uncapped Voice & Texts with 10GB Data to test our mobile service, use our portal and manage your lines, for 30 days. Once the trial is over, you’ll be placed on the paid 10GB monthly plan (unless you cancel the service before hand).
We use “Uncapped” to mean no daily or monthly limits, but we do apply a Fair Usage Policy (FUP). If you exceed FUP limits, we’ll notify you or offer upgrade options.
Yes. Porting is quick and easy through the Melon portal. You can keep all your numbers and even get a little bonus when you do.
Yes, Melon supports both eSIM and physical SIM options. Choose what works best for your team’s devices.
Yes. Melon’s all-in-one dashboard lets you build plans, activate SIMs, assign numbers, change settings, and monitor usage from one place.
Definitely. Melon Business makes it easy to add, pause, or reassign SIMs. Multi-SIM management is baked into the service.
No bots, no waiting. You get real human support via WhatsApp, call, or email—plus access to a dedicated account manager if you need one.
After your SIM/s arrive, log into your portal to RICA (once off) and activate each SIM online. You can also follow our short how-to videos if you need help.
Yes. Melon Mobile is backed by one of SAs best networks, offering business-class coverage across South Africa.
First, try restarting your phone and checking your APN settings. If that doesn’t fix it, reach out to our support team right away. We’ll check for network issues with our MTN partner and help resolve it.
Top-ups can take a few minutes to reflect—sometimes up to 10. If your plan still looks wrong or shows an incorrect bundle after a restart, message us. We’ll fix it, fast.
RICA errors usually happen due to incorrect details or missing documentation. If your application was declined, contact support. We’ll help determine what went wrong and assist with resubmission.
Porting usually takes place after 19H30 on the same day. If it’s taking longer, our support team can help sort it out for you.
Most of the latest smartphones offer eSIM, but there are a still a few that we just don’t gel with. You can check to see if your phone is compatible.